J!Extensions Store is made by people with long experience on Joomla! and thousands of success cases.
If you need to contact us you can simply fill out form and send a request even before buying products, for example to ask for more detailed explanations about extensions or a demo package.
Our customer support will answer you shortly.
Before contacting us PLEASE read the extension PDF documentation completely, PLEASE read our FAQ and consult our forum to find answers to common questions. In most cases your question has already been answered so you can find what you need to know just now and save us a lot of time to support the same request over and over and copy/paste what we have already written and documented.
In order to contact us and use our extensions you must have a valid license and a licensed copy of our software. You are not allowed to contact us without a valid license, keep in mind that you risk legal troubles if an unlicensed copy is discovered.
Please do not ask us why you are not able to download an already purchased extension anymore, this means that your updates license has expired after 1 year! You may require a coupon code to renew the license for updates.