J!Extensions Store is made by people with long experience on Joomla! and thousands of success cases.
If you need to contact us you can simply fill out this form and send a request even before buying products, for example to ask for more detailed explanations about extensions or a demo package.
Our customer support will answer you shortly.
Before contacting us PLEASE read the extension PDF documentation completely, PLEASE read our FAQ and consult our forum to find answers to common questions. In most cases your question has already been answered so you can find what you need to know just now and save us a lot of time to support the same request over and over and copy/paste what we have already written and documented.
To request support and use our paid extensions, you must have a valid license and a licensed copy of our software. Support is provided for one domain per license.
Please do not ask why you're no longer able to download an extension you previously purchased. This means your update license has expired after one year. You can request a coupon code to renew your license for updates.