To update the component you don't need any particular operations.
Once downloaded the latest release from your reserved area, you need simply to upload and install the package using the Joomla Extensions Manager as usual. During the installation the extension will be updated and files overwritten automatically. After that, when you access the control panel of JChatSocial you will be prompted with a green label informing you that the latest version is installed.
After having updated the component, no settings or configuration will be lost. Only the files and database tables used by the component will be updated, but all settings and data sources will be preserved.
REMEMBER TO CLEAR THE BROWSER CACHE AFTER UPDATES TO REFRESH SCRIPTS AND STYLES.
Although to update the component it's only required to download and install the latest package using the Joomla installer, as long as you have a valid ongoing updates license you may choose to take advantage of the Auto Updater included in the component or the standard Joomla! Updater.
Starting from the version 2.9 of JChatSocial Enterprise an Auto Updater is included in the component. As you may know when you purchase JChatSocial Enterprise, free updates are included for 1 year from the date of the latest valid purchase. As long as you have a valid ongoing updates license you may choose to take advantage of the Auto Updater included in the component.
Both the component Auto Updater and the Joomla! Updater require you to specify exactly your email address used to register your account and perform the purchase on our store http://storejextensions.org to check the validity status of your updates license and automatically prompt you to download and install updates as soon as they are available.