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Faq The Screen Reader doesn't produce any sounds or stopped working, what could be the problem?
The Screen Reader doesn't produce any sounds or stopped working, what could be the problem?

If the Screen Reader worked previously and now stopped working or if the Screen Reader doesn't produce any sounds when clicking on the 'Play' button, ensure to have installed the latest release and to have switched to all audio engines available under plugin settings such as 'Responsive Voice', 'Google', 'Virtual Speaker Free', etc. Google Translate and other APIs change often the usage terms and the API integration system so using an outdated version of the plugin could be the problem causing missing audio.


If you have already installed the latest release of the plugin, the problem could be due to a file access blocked on the server. Indeed the Screen Reader scripts need to directly query a file inside the plugin folder named 'proxy.php'. Some htaccess or hosting provider rules could block direct access to files that are not the main index.php one.

In this case ensure that the htaccess is not blocking direct access to files and eventually check with the hosting provider if this is allowed.


Finally ensure that the PHP settings on the server are allowing remote socket connections, the PHP Curl library and 'allow_url_fopen'/file_get_contents.