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Re:Chatroom mode problem (1 viewing) 
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TOPIC: Re:Chatroom mode problem
#4647
Blindlight
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Posts: 14
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Re:Chatroom mode problem Karma: 0  
Looking in the back end, I do not see a way to ban problematic visitors, just registered users. What am I missing, this is in Enterprise
 
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#4650
John Dagelmore
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Re:Chatroom mode problem Karma: 79  
Yes of course, users must be registered and have a Joomla ID to be banned, otherwise it would be impossible to identify them.
 
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#4673
Blindlight
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Re:Chatroom mode problem Karma: 0  
Hmm, check this statement I made http://storejextensions.org/forum/view/11-jchatsocial/4641-chatroom-mode-problem.html#4641
Your statement, "When users exchange messages the IP address is logged in the messages list. If you get spammed by bots you need to know the IP address to ban."
implied to me that I could ban guests, but now you say I can't. I never needed to be able to ban my users which I already could do.
what I did try and you can tell me if that works is this:attachment

Also, I am finding that messages with multiple rooms open don't always get through as claimed in all windows and I continue to be unable to do video chat though I bought and have installed an SSL certificate. So far the upgrade has been a waste
 
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#4674
John Dagelmore
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Re:Chatroom mode problem Karma: 79  
Hmmm it looks like we don't understand each other.

I never said that you can now the IP address of guests, i said that you need to know which IP address range you get spammed to block them, but you can know IP of people that is tracked when messages are exchanged. Also messages can be exchanged by guests if they are enabled not only by registered users.

About the multiple windows, have you enabled the option to get messages delivered to multiple tabs?
And about the video chat, if you visit the website using https link such as https://blindlight.org and still getting error, the problem is related not to the SSL but to some other issue, such as hardware. To know this you can easily visit the demo website http://demo.storejextensions.org/jchatsocial_enterprise and check if this works. In such case the problem is your website, if not the problem is your hardware or browser.

Finally, i suggested you to contact me by email to receive an evaluation copy of the Enterprise to check if it worked for you porpouses. Nobody come here to waste and nobody like writing here to waste.
 
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#4676
Blindlight
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Re:Chatroom mode problem Karma: 0  
So, I got the chat to work, could you please check the pic above and tell me if that will ban the user, because that would be great
 
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#4677
John Dagelmore
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Re:Chatroom mode problem Karma: 79  
Yes correct, you can specify one or more range of IP addresses. Users belonging to this range will be banned at all and won't be able to get the chat.

This was done for example to ban bots knowing ranges reported here for example http://chceme.info/ips/
 
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