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TOPIC: Re:No information
#5357
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Hello,

I can not see the statistics.
And this for several days.
I read the FAQ but I have not found a solution .

Do you have solutions ?

Best Regards,
Charly
 
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#5358
John Dagelmore
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Re:No information Karma: 84  
Hello,

if you refer to a connection issue refer to this forum explanation: http://storejextensions.org/forum/view/10-jsitemap/5226-re-error-connecting-to-remote-service,-no-answer-or-no-connection-can-be-opened.html

Best regards
John
 
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#5359
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Thank's for the quick reply.

The settings for "SEO Stats Analysis" is already on "yes".

My Jsitemap is up to date and i have cleared my caches. This is the same for others users.
 
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#5360
John Dagelmore
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Re:No information Karma: 84  
Sorry but from your screenshot i see that you are talking about a completely different thing. It refers to the Google Analytics stats, i was talking about the stats shown in the control panel.

If you don't get anymore stats from Google Analytics i don't really know the reason, most probably it could depend on the Google Analytics account.
 
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#5361
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I just see it's the same on several of my sites. I think the problem must come from the host. The host is OVH I will contact him to see .
 
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#5362
John Dagelmore
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That would make sense indeed. If the server has interrupted the remote connection to the Google Analytics API or if the server had been banned from Google.
 
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