Hi,

On our dev website http://www.vcgb.devsoho.com/ image sitemap is loading: http://www.vcgb.devsoho.com/index.php?option=com_jmap&view=sitemap&format=images

But on our live website not: http://www.venturacountygrowsbusiness.com/index.php?option=com_jmap&view=sitemap&format=images - See error: live-website-image-sitemap.PNG

We went live with our dev website yesterday - both websites are identical.
Can you tell what the issue is with live website image sitemap?

Please advise,
Sandra

Hi again,

After some time this page is loading - but no images. live-website-image-sitemap-after-some-time.PNG

Sandra

Hi,

you are probably facing a server timeout because of too many links, refer to this FAQ: https://storejextensions.org/faq/why-when-i-try-to-generate-images-sitemap-i-get-a-server-error.html https://storejextensions.org/faq/my-images-sitemap-doesn-t-embed-all-images-in-my-site-what-could-be-the-problem.html

If you can't increase the server timeout settings use the precaching with a low limit as showed in this video tutorial: https://www.youtube.com/watch?v=lTvnoiFXPKk&list=PL6t5xIMeFJ2JG3OQASXPLi5YrFduVGWq3&index=1

Moreover if the images sitemap doesn't produce any image, it could be the case that the hosting provider disallow loopback connections as explained in the FAQ. In such case ask them, to be sure about this issue you can use the 'Crawler test' button, if it doesn't load your home page it means that the crawler can't work.

Best regards
John