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New users can't see previouse messages (1 viewing) 
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TOPIC: New users can't see previouse messages
#1723
romagromov
Fresh Boarder
Posts: 2
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New users can't see previouse messages 5 Years, 7 Months ago Karma: 0  
Hi!

I found that new users can't see previouse messages.

For example, 2 users began conversation:



Then, the in chat joins another user:



He can see who is in chat, but he can't see conversation in public mode...

I think it's not normal. Usually, anybody can see conversations in public rooms...
 
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#1724
John Dagelmore
Admin
Posts: 3565
User Online Now
Re:New users can't see previouse messages 5 Years, 7 Months ago Karma: 75  
Hi Roman how are you?

The public chat shows latest messages exchanged in a time interval that can be ruled using the chat settings in the following picture. You can increase seconds to auto-show old exchanged messages , by default 2 mins when entering chatrooms and 12 secs for public ones.

Also the old messages history by days is retrieved using the 'plus' icon button.

Best regards!

John
 
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#1725
John Dagelmore
Admin
Posts: 3565
User Online Now
Re:New users can't see previouse messages 5 Years, 7 Months ago Karma: 75  
.
 
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#1726
romagromov
Fresh Boarder
Posts: 2
User Offline
Re:New users can't see previouse messages 5 Years, 7 Months ago Karma: 0  
Hi John!
Glad to see you
Thanks for reply!
Is it possible, registered users (or guests) can see live conversation (feed) in chat without pressing on "plus" button?
 
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#1727
John Dagelmore
Admin
Posts: 3565
User Online Now
Re:New users can't see previouse messages 5 Years, 7 Months ago Karma: 75  
Hi Roman!

Increasing the parameter value 'Max receive interval for public messages' you will have the same effect of pressing the 'plus' button with the exception that only new messages will be auto-downloaded. I've also already planned to add an option in the next release to choose to auto-download also old messages already seen.

John
 
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