Hello,

I purchased this long ago and finally have time to install. I installed on Joomla 1.7. It seems to have installed fine. I added a menu link to the main page on my site. When I click the menu button, I receive a message that says 'Do you want to open or save the index.json file from 'my url'?

Do I need to have a certain program installed to use this chat? Am I missing a part of the setup?

Thanks in advance for your time. It is greatly appreciated.

Trina

Hello Trina,

not sure what you are attempting to do but the chat app should not be linked to a menu item. It works rendering the sidebar on the right of the screen as soon as installed, that should be all.

Menu items are only used to access the conference and form view to join the chat.
As a side note, Joomla 1.7 is very old and should be replaced by Joomla 2.5

John

oh, I thought I could configure to a menu and have it open directly into rooms.

Thanks.

...and yes, I'm aware it is old.