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Chat page exclusion not work (1 viewing) 
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TOPIC: Chat page exclusion not work
#5050
gccgnci
Fresh Boarder
Posts: 15
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Chat page exclusion not work Karma: 0  
Hi,

Why the Live Chat still displaying on excluded pages?
Any mistake on my setting?

Thanks
 
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#5051
John Dagelmore
Admin
Posts: 3807
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Re:Chat page exclusion not work Karma: 84  
Hi,

normally it's enough to select page where the chat must be excluded. Only ensure that the selection is correct.
 
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#5052
gccgnci
Fresh Boarder
Posts: 15
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Re:Chat page exclusion not work Karma: 0  
I'm make sure I have selected the pages are excluded for the chat.However,the chat still display on excluded page.Any idea?
 
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#5053
John Dagelmore
Admin
Posts: 3807
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Re:Chat page exclusion not work Karma: 84  
No any idea... i guess that there could be something that prevents this system to work properly, maybe an extension that overrides the Joomla routing and SEF URLs or a cache that inject scripts on all pages.
 
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#5054
gccgnci
Fresh Boarder
Posts: 15
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Re:Chat page exclusion not work Karma: 0  
This is a Big Problem for us. It is because we don't want the chat displaying on our live broadcasting page.
We never enable the template Cache and Optimize CSS,etc. Can you kindly help to fix?
 
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#5055
John Dagelmore
Admin
Posts: 3807
User Offline
Re:Chat page exclusion not work Karma: 84  
Try to use the module positionment way for the chat instead of the default sidebar. Using the module system you can assign the module only to certain pages with Joomla.
 
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