A couple more:

1.Only allow chat based on Joomla ACL Viewing Access (it means we can use it with paid subscriptions by matching paid groups in ACL) with or without integration to subscription component.

2. Allow admin to designate a user as 'support' when not using the 'live support' option. It means a member could have a private chat with the support user while normal chat is working for everyone else. The support user could have a Red 'Not Available' and Green 'Available' box that auto switches to Red when in a private chat.

There could be any number of users designated as support by admin and they could switch their support (Red/Green) box to off if they were just going into the chat area for a chat as a normal member.

This would solve the current problem of only allowing live support or group/private chat but not both.