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Re:Menu at Desktop Viewing Site disappear (1 viewing) 
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TOPIC: Re:Menu at Desktop Viewing Site disappear
#2054
Ernest Chan
Fresh Boarder
Posts: 4
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Menu at Desktop Viewing Site disappear Karma: 1  
Dear John,

I have successfully implemented responsivizer onto my website and the mobile view & all the menu links are working great at mobile devices.
When I press the "Desktop View" bottom, it redirects me to the correspondent link at my original desktop site. However, at this point when I press the menu links at the "desktop site", the menu bar at all the pages have disappeared and the positions of the module get all around the page, or, sometimes it redirects me back to the mobile site. This does not happen at the original website viewing from a desktop.

Please may you help me on this?

Many thanks,

Ernest
 
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#2055
John Dagelmore
Admin
Posts: 3885
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Re:Menu at Desktop Viewing Site disappear Karma: 84  
Hello Ernest,

redirect back to the mobile is normal, because after some seconds of inactivity the mobile user is forwarded back to the mobile site. This can be changed under 'Plugins settings' -> 'Inactivity time interval to revert to mobile template'

About the menu, it could be a problem of module assignment, when you switch to desktop from mobile. Eventually check if the menu has assignment to certain page only instead of to all pages and change it.

Best

John
 
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#2056
Ernest Chan
Fresh Boarder
Posts: 4
User Offline
Re:Menu at Desktop Viewing Site disappear Karma: 1  
Hello John,

Thank you for your prompt reply.
I have changed the desktop menu modules to "On all pages", however, the problem still exist and no menu can be seen from mobile to desktop (2nd clicks onward). As well as the menu, I notice that the desktop footer has also disappeared.

Please may you find a solution for me?

Many thanks,

Ernest
 
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#2057
John Dagelmore
Admin
Posts: 3885
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Re:Menu at Desktop Viewing Site disappear Karma: 84  
Hello Ernest,

i should have a look at the site and at the backend configuration to understand a bit more what could be reason.

John
 
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