Hello John,
Thank you for your reply.

The code you present is what I had done (per your documentation) - although I notice when joomla renders there is one difference- introducing a slash in the iframe src:

Code:

<a href="http://wwwdev.thealliedgrp.com/images/Certifications/FS_546257.pdf" onclick="document.getElementById('trackdownload').src='/index.php? option=com_jrealtimeanalytics&track=1'">FS 546258</a><iframe id="trackdownload" style="display:none" src="/"></iframe>

Then in custom URL:

Code:

http://wwwdev.thealliedgrp.com/index.php?option=com_jrealtimeanalytics&track=1

With the code as above the event does not record. The site is currently offline - but I just put it online for a moment to test, to see if that was causing the issue. The event still is not recorded. Do you see something I am missing? Thank you again for your time! ---Chris