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Document Download Tracking Issue (1 viewing) 
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TOPIC: Document Download Tracking Issue
#4151
John Dagelmore
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Posts: 3757
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Re:Document Download Tracking Issue Karma: 81  
I don't think that the access is the problem.

Maybe what's missing is that the event has not the same tracking url specified.
It must be the same URL specified in the event parameter:
http://itso.int/index.php?option=com_jrealtimeanalytics&track=2&lang=en

Every event must have a different URL set as custom url.
 
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#4152
John Dagelmore
Admin
Posts: 3757
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Re:Document Download Tracking Issue Karma: 81  
That's great,

every event must have a unique URL with no redirects.
 
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