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Quantity / actual mismatch (1 viewing) 
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TOPIC: Quantity / actual mismatch
#4917
Surrey Community Music Society
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Posts: 7
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Quantity / actual mismatch Karma: 0  
John

Strange behaviour in terms of quanity. Customer orders 2 items, pays for 2, but order history shows only 1 although the amount show correctly (all other order correct).

Any idea what could have caused this?



Thanks

Cliff
 
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#4919
John Dagelmore
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Posts: 3716
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Re:Quantity / actual mismatch Karma: 79  
Take care,

that's not the total quantity of items. That's the number of different products in the sale cart.

The quantity of each product is visible inside the order details.

John
 
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