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Re:FB shares counter Error and Updates (1 viewing) 
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TOPIC: Re:FB shares counter Error and Updates
#5958
Raj
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Re:FB shares counter Error and Updates Karma: 0  
Hi John,

Thought I'd share these comments I have received from the host.

Hi, thanks for providing those replication steps to see the issue. I was able to reproduce the error. Warning: file_get_contents(https://graph.facebook.com/?id=http%3A%2F%2Ftaletown.org%2Fen%2Fliterature%2Fhow-to-stories%2F316-how-to-fill-air-in-a-car-tyre): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home4/taletown/public_html/plugins/content/fastsocialshare/fastsocialshare.php on line 148

This didn't indicate a conventional PHP function error. Rather, this indicates Facebook literally responding to the request with a 403 error. When trying to retrieve the page directly from the server, the issue becomes a bit more clear.

[root@gator4176 /home4/taletown/public_html]# curl https://graph.facebook.com/?id=http%3A%2F%2Ftaletown.org%2Fen%2Fliterature%2Fhow-to-stories%2F316-how-to-fill-air-in-a-car-tyre
{"error":{"message":"(#4) Application request limit reached","type":"OAuthException","is_transient":true,"code":4,"fbtrace_id":"BnF63V3hyLX"}}

Facebook appears to be ratelimiting the calls being made. Facebook ratelimits on a per-app basis based on the app's auth token. They go into greater detail in the link below.
https://developers.facebook.com/docs/graph-api/advanced/rate-limiting

Now, it's not entirely clear how this all works out between Joomla, the fastsocialshare extension, or Facebook, but I would start by contacting the developers of the extension with this ratelimiting detail above.
 
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