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[CLOSED]Lost all Meta Info upon upgrade (1 viewing) 
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TOPIC: [CLOSED]Lost all Meta Info upon upgrade
#7273
Syed Shah Zahurullah Hussaini
Fresh Boarder
Posts: 8
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[CLOSED]Lost all Meta Info upon upgrade Karma: 1  
Hello Team,

I brought a new version since my subscription was expired. Now when I installed the new version over the old by uploading it through Joomla Extensions Manager, all the Meta info that was previously entered is lost.

I am scared to update other sites.

Please advise.

Best Regards,
Syed H
 
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#7274
John Dagelmore
Admin
Posts: 3716
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Re:Lost all Meta Info upon upgrade Karma: 79  
 
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#7275
Syed Shah Zahurullah Hussaini
Fresh Boarder
Posts: 8
User Offline
Re:Lost all Meta Info upon upgrade Karma: 1  
I remember redirecting the non-www traffic to www today for this site. does that have to do anything with this. If yes, is there a way I can get the data back, they are almost 100+ pages.

Please advise.

Best Regards,
Syed H
 
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#7276
John Dagelmore
Admin
Posts: 3716
User Offline
Re:Lost all Meta Info upon upgrade Karma: 79  
Yes obviously. I've already answered you, if you change links you lose associated metainfo.

Again, this FAQ explain the way to migrate data when changing links:
https://storejextensions.org/faq/i-changed-the-website-domain-how-may-i-avoid-to-lose-all-metainfo.html

Best regards
John D.
 
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#7277
Syed Shah Zahurullah Hussaini
Fresh Boarder
Posts: 8
User Offline
Re:Lost all Meta Info upon upgrade Karma: 1  
Just reverted the changes and whoo laa laa, I got all the meta info back the way it was. now I will safely move my steps ahead.
 
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