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Responsivizer update 2.4.1 for Joomla 3.6.1 REQUIRED (1 viewing) 
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TOPIC: Responsivizer update 2.4.1 for Joomla 3.6.1 REQUIRED
#5404
Jannik
Fresh Boarder
Posts: 2
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Responsivizer update 2.4.1 for Joomla 3.6.1 REQUIRED Karma: 0  
Hello,

i cant open the the responsivizer-administrationarea after update joomla to 3.6.1.
it shows a Error 500 "Failed to load resource: the server responded with a status of 500 (Internal Server Error)".

There is also no update for the responsivizer itself.

Please help me if possible. Thank you!
 
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#5405
John Dagelmore
Admin
Posts: 3716
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Re:Responsivizer Error 500 Karma: 79  
Hello,

this is expected and known due to the latest changes in Joomla 3.6.1
You have to install the latest package of Responsivizer 2.4.1 in order to mantain compatibility with the latest Joomla version.

To update the component download and install normally the package through the Joomla Extensions Manager.

If your license has expired you should have received the special coupon code for license renewal to get discount, if you have missed the coupon code for renewals license contact me at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to receive it.


Best regards!
 
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#5407
Jannik
Fresh Boarder
Posts: 2
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Re:Responsivizer Error 500 Karma: 0  
Thank you so much! i will try right now!

Can u tell me maybe how and where i get those new files?
 
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#5408
John Dagelmore
Admin
Posts: 3716
User Online Now
Responsivizer update 2.4.1 for Joomla 3.6.1 REQUIRED Karma: 79  
Sure,

you have 1 year free updates from the date of purchase, after login with your account click 'Left menu'->'Purchased products'
More info about licensing at our FAQ page: http://storejextensions.org/faq.html
 
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