Hi,

I am having a problem with JRealtime Analytics. When I click on JRealtime Analytics from the Components menu the browser just starts "waiting for ..." forever. No errors follow. It just stays like this.

I have figured out that typing the exact url of each tile in the control panel works and opens up that page such as the real time statistics page.

Why won't the actual control panel for JRealtime Analytics open for me. Is there any settings or anything I can change to make this work?

Regards,
Adrian

Hi,

in the control panel is done the version check control to the remote server to find updates, so i guess that you have an issue on you server/PHP settings about opening a connection.

You could double check if functions such as fopen, fsockopen, curl, etc are enabled and if your hosting provider does not prevent remote connections using firewalls, etc

Best regards,
John

Can I turn this check off? It is for an intranet Joomla site. No need for internet connection.

No this can't be turned off by configuration.
It must be disabled in the source code.

Thanks John. Could you guide me on where to make this change? I won't be needing to update the JRealtime Analytics any time soon.

Sure you can try this.

open the file root/administrator/components/com_jrealtimeanalytics/views/cpanel/view.html.php

and comment out the line 150:
//$this->updatesData = $this->getModel ()->getUpdates ( $this->get ( 'httpclient' ) );