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Re:Screen reader not showing on front page and no audio (1 viewing) 
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TOPIC: Re:Screen reader not showing on front page and no audio
#2125
Ashdown Software
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Posts: 4
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Screen reader not showing on front page and no audio 5 Years, 1 Month ago Karma: 0  
Hi

I have just installed the screen reader but it is not displaying on the front page of the site and there is no audio on any page.

I have tried turning jQuery on and off without success. If I switch to the Protostar template the plug-in is displayed on the front page but there is still no audio. (I am using a Rockettheme template)

The demo on your website works OK.

Any thoughts?

Trevor
 
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#2126
John Dagelmore
Admin
Posts: 3551
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Re:Screen reader not showing on front page and no audio 5 Years, 1 Month ago Karma: 75  
Hi Trevor,

the problem could be due to some scripts conflicting or something else.

Post here the site link and i will have a deeper look.

Greetings,

John
 
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#2129
Ashdown Software
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Re:Screen reader not showing on front page and no audio 5 Years, 1 Month ago Karma: 0  
Hi John

The site is on my staging server here: #################

Thanks
Trevor
 
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Last Edit: 2015/04/25 00:19 By trevorsm.
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#2130
John Dagelmore
Admin
Posts: 3551
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Re:Screen reader not showing on front page and no audio 5 Years, 1 Month ago Karma: 75  
Hi Trevor, i had a look.

The main problem is that the script used to read text is blocked on the server with a 403 Forbidden: http://boldre.org.uk.80-82-114-170.sandbox.ashdown-software.com/plugins/system/screenreader/screenreader/libraries/tts/proxy.php

Eventually check if this is ruled in the htacces and grant it.

John
 
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#2131
Ashdown Software
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Posts: 4
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Re:Screen reader not showing on front page and no audio 5 Years, 1 Month ago Karma: 0  
Hi John

It was being blocked by Akeeba Admin Tools. I have added an exception and the audio is working fine now thanks. It is still not being displayed on the front page though!

Thanks
Trevor
 
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#2133
John Dagelmore
Admin
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Re:Screen reader not showing on front page and no audio 5 Years, 1 Month ago Karma: 75  
great,

i'm able to see it in the home page if this is what you mean, as in the image attached.

John
 
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