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- Faq generic
- JChatSocial FAQ, Joomla chat FAQ and common questions for Joomla live chat
- JRealtime Analytics FAQ, Joomla analytics FAQ and common questions about Joomla stats
- Responsivizer FAQ, Joomla responsive FAQ and common questions to manage Joomla mobile sites
- Visual Styles Modules FAQ, manage modules and template styles for Joomla! the right way
- Screen Reader FAQ, make your site accessible and meet WCAG requirements
- Instant Facebook Login FAQ, add a social login, registration and social features to your Joomla!
- JAmp FAQ, generate Google AMP pages for Joomla!, find answer to common questions
- GDPR FAQ, make Joomla! compliant with GDPR, find answer to common questions
- JSitemap FAQ, Joomla sitemap FAQ and Joomla sitemap generator questions
- Faq JSitemap
- Google Webmasters Tools/Search Console integration throws errors, what could be the problem?
- Why i receive 'No cached file found' when opening analyzer, seospider and metainfo?
- Why Google shows a different title for my pages in the SERPs?
- How can i rewrite a dynamic xml sitemap url to 'sitemap.xml'?
- Why i receive the error 'Your Sitemap or Sitemap index file declares the namespace incorrectly'?
- Why i receive a 'parse error' when clicking on Analyzer, Metainfo and SEO Spider?
- Why using a CDN for images i get errors with images sitemap?
- I changed the website domain, how may i avoid to lose all metainfo?
- How can i exclude a certain URL from the sitemap?
- Why the AMP sitemap is empty?
- The XML formatted sitemap is blank, what could be the problem?
- Why the Links Analyzer reports non-indexed links?
- How do i import preconfigured data sources?
- I previously entered metainfo but now they disappeared, why?
- Why Google Search Console throws the error: 'Your Sitemap appears to be an HTML page'?
- Opening the Search Engines Metainfo dashboard it's empty, why?
- Why the Google Analytics integration shows stats for a different domain?
- Why Google Webmasters Tools/Search Console reports missing tag in my sitemap?
- Why online SEO stats services report missing sitemap?
- Why Google Webmasters/Search Console reports less indexed links than that contained in the sitemap?
- Why SEO stats reports missing informations?
- When i add new contents is my sitemap updated automatically?
- After installing JSitemap i can't find links for a third party extension, why?
- My site is multilanguage, how can i manage sitemap?
- Does JSitemap generate URLs or is responsible for that?
- How can i set a different priority value for XML sitemap?
- Where can i find updates for the component?
- Can JSitemap work with sh404sef?
- I receive an installation error when installing the component, what could be the problem?
- How can i update the component?
- How can i install the component?
- Can i have multiple sitemaps for the same site?
- Why i receive errors or warnings in my Google Webmasters Tools/Search Console for sitemap?
- What are sitemap links to submit to my Google Webmasters Tools/Search Console?
- How can i integrate a custom developed component into my sitemap?
- Why when i try to generate images sitemap i get a server error?
- My images sitemap doesn't embed all images in my site, what could be the problem?
- Why all links from a component have the same alias?
- My sitemap misses some links from specific components, why?
- Why XML sitemap has error 'Call to undefined method Joomla\CMS\Document\RawDocument::addCustomTag()'
- XML sitemap results not well formatted or shows error, what could be the reason?
- Generated links include 'component/com_xxx', why?
- Faq JChatSocial
- The chat list includes the same user multiple times, why?
- Access to videochat does not longer work on Google Chrome, why?
- Why trying to let the browser to access webcam an error is detected?
- The users list is always empty, what could be the problem?
- Why the chat app works on www. domain but not without www.?
- Why the browser ask me to access cam when i start the videochat?
- Why the chat doesn't recognize me when i'm logged into backend?
- Have users to be logged in to use chat?
- Does the component consume server resources when active?
- Some messages are lost during the live chat session, what could be the problem?
- Could chat app having problem due to javascript conflicts?
- Is JChatSocial a real fully non-hosted solution?
- Can i use live support mode and social integration?
- Why do i receive an error for duplicate column during installation?
- Is JChatSocial a component that manages or requires Joomla login?
- How many users JChatSocial is able to manage?
- Can i move the sidebar from right to left?
- Can i customize the look of chat sidebar?
- How can i update the JChatSocial component?
- FAQ Visual Template Studio
- I receive authorization denied message when editing modules, why?
- Could my template be rendered with shuffled modules positions?
- I receive a warning about template not supported, why?
- Can i revert custom styles to original after changes?
- Can i use the cache when working with Visual Styles Modules?
- Do i need to be a developer to use Visual Styles Modules?
- Can i use it to improve mobile layout of my site?
- Are YooTheme templates supported by Visual Styles Modules?
- Can i use it on whatever template i need?
- Styles don't apply to mobile devices, what could be the problem?
- Faq Responsivizer
- Why i've set a 'module exclusion' but still get the module on mobile?
- Can i rely on the Google mobile-friendly test?
- Can i switch to mobile site also on my desktop browser?
- Will Responsivizer make my desktop site and template responsive?
- How can i migrate Responsivizer from development to production server?
- Why template switcher can't work fine and emulator shows my desktop template?
- Let's say i have 'xxx' extension installed, will it work with Responsivizer?
- I have set to exclude tablets from mobile version, but still get it why?
- Is it possible having Responsivizer working on a multilanguage website?
- Can i use cache when Responsivizer is installed?
- Can i use a custom mobile template?
- Do i need to be a developer to use Responsivizer?
- Faq JRealtime Analytics
- Google Webmasters Tools/Search Console integration throws errors, what could be the problem?
- Why the Google Analytics integration shows stats for a different domain?
- Why the stats tracking works on www. domain but not without www.?
- My stats report hangs and doesn't complete, why?
- Can JRealtime Analytics track documents downloads?
- Does the component consume server resources when active?
- Can i use the extension to track products of my ecommerce?
- Can i track every users that come to my site using JRealtime Analytics?
- Can i filter out bots from my stats?
- How can i update the component?
- Why Google Analytics stats and JRealtime stats are different?
- FAQ Screen Reader
- Why the Screen Reader doesn't read all the text in my page?
- The Screen Reader doesn't produce any sounds or stopped working, what could be the problem?
- Why the Screen Reader start reading but stops after a few lines of text?
- May i have different and multiple high contrast mode?
- Why the Screen Reader doesn't resize the text in my page?
- May i use mixed language contents or Google Translate with the Screen Reader?
- Why the Screen Reader font sizing makes the whole text very small/large?
- Is it possible to assign the Screen Reader toolbar to a specific position?
- Why the Screen Reader is not working after upgrading to the full version?
- FAQ Instant Facebook Login
- FAQ JAmp
- Why the Google Search Console reports AMP validation errors even after they have been fixed?
- The AMP validation fails because of invalid attributes, what to do?
- Why the AMP test reports invalid structured data?
- How can i activate JAmp for a third-party extension such as K2 articles?
- Can i use forms on AMP pages?
- Can i add scripts or CSS files to AMP pages?
- Why AMP pages don't include images from Simple Image Gallery?
- FAQ GDPR
- I experiment website slowness during page load, what could be the reason?
- Cookies are not blocked, what could be the reason?
- How do i add privacy and cookie policy links to the cookie toolbar?
- How do i exclude certain domains and features to be blocked such as Google Maps, Google fonts, etc?
- How do i remove a link from the toolbar?
- How do i exclude Google Analytics from being blocked?
- 0 Error decoding JSON data: Control character error possibly incorrectly encoded
- Why do i see javascript:void(0) for links?
- How do i get form data linked to the GDPR consents log?
- How can i include third-party form fields to the exported file?
- Can i integrate the privacy policy checkbox if using modules instead of component views?
- How can avoid to block links with gdprlock?
- Why am i logged out from the Joomla backend/frontend?
- Why some resources throw 404 not found error?
- Why i can't see the privacy policy checkbox in my forms?
- Can i let the user to choose to block only certain type of cookies?
- Can i use multilanguage for contents of the cookie toolbar?
- I can't see the cookie toolbar on the frontend, what could be the problem?
- Why i can't login anymore to the frontend after installing the GDPR component?
- Why i can't register anymore a new account after installing the GDPR component?
- Why i can't see the 'Delete' button in the user profile form?
- Why the privacy policy checkbox is not mandatory?
- Can i move the privacy policy checkbox above the submit button?
- How do i block cookies by category?
- Can i use page caching while blocking cookies and resources?
- Why popups show an {ERROR} message and don't load?
- I receive an error during the installation of the component, what could be the problem?
- How can i update the component?
- Contact us
- Promo code request
- How to get it